WE PROUDLY OFFER NATIONWIDE SHIPPING!
At Xprina, we are committed to providing you with convenient and reliable shipping options to ensure your orders reach you safely and on time. We proudly offer nationwide shipping across the Philippines through trusted carriers, including LBC, JRS, and GNT. Here’s everything you need to know about our shipping process:
Shipping Carriers:
- LBC (Luzon Brokerage Corporation):
- LBC is a renowned courier company with an extensive network across the Philippines.
- Orders shipped via LBC are known for their speed and security.
- JRS (JRS Express):
- JRS is another reputable courier service with a strong presence nationwide.
- JRS provides efficient and dependable shipping solutions.
Handling Times:
- Most orders are dispatched within 48 hours.
Shipping Times:
- Our standard shipping times vary depending on your location within the Philippines.
- You can expect your package to arrive in 5-7 working days. These are estimates and often arrive quicker.
- Please refer to the estimated delivery times provided during the checkout process.
Shipping Fees:
- Shipping fees are calculated based on the weight and dimensions of your order, as well as the shipping destination.
- You can view the shipping cost during the checkout process before finalizing your purchase.
Order Tracking:
- For your convenience, we provide tracking information for all shipped orders. You will receive an email with a tracking number once your order is dispatched.
Shipping Policies:
- Please ensure that the shipping address provided during checkout is accurate. We cannot be held responsible for delays or misdelivery due to incorrect information.
- In case you are not available to receive your order, our carriers will typically leave a notification and attempt re-delivery or provide instructions on how to retrieve your package.
Returns and Refunds:
- If you encounter any issues with your order upon delivery, please contact our customer support team immediately. We are here to assist you with any concerns.
- We accept order cancellation within 24 hours after the order is placed. Normally, after 24 hours, your order will start to design and produce. We will not accept the return of custom products unless they are damaged upon arrival. In such a case, please make your claim within 10 days of receiving your products by emailing us at and attach the photos of products as well as proof of purchase.
Contact Us:
- If you have any questions, need assistance with your order, or require further information about our shipping services, please do not hesitate to reach out to our customer support team. We are available to assist you via .
At Xprina, your satisfaction is our top priority, and we aim to provide a seamless and efficient shipping experience for all your orders. Thank you for choosing us for your shipping needs across the beautiful Philippines.